Privacy Reservation, cancellation and rescheduling policies

Reservation

• We offer innovative and interactive communication training, conference hosting, keynotes, and planning.
• We cover geographical areas worldwide for on-site training sessions or events. Additionally, we provide highly interactive online training.
• The balance payment must be settled no later than 15 business days before the scheduled service date.
• We offer discounts for bulk bookings or long-term engagements. Please reach out to us to explore available options tailored to your needs.
• While we recommend booking approximately 3 months in advance for optimal scheduling, we are committed to accommodating shorter notice whenever feasible.
• Initiate the booking process by contacting us (click here) for a complimentary quote and to discuss your requirements in detail.

Cancellation

• Cancellations made up to 7 business days before the scheduled service date will be eligible for a full refund of any payments made.
• For cancellations made between 6 business days and 2 business days before the scheduled service date, a 50% refund of any payments made, excluding the non-refundable deposit, will be provided.
• If the cancellation occurs within 48 hours of the scheduled service date, no refunds will be issued, and the non-refundable deposit will be retained by Public Speaking Lab.

Rescheduling

• Clients may request to reschedule their service date with no penalty up to 7 business days to the originally scheduled date, subject to availability.
• Rescheduling may incur an additional fee due to travel arrangements.

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Travel arrangements

• For services that require travel to the event location, any travel arrangements made by Public Speaking Lab (such as flights, accommodations, etc.) are non-refundable.
• In case of a cancellation or rescheduling by the client, Public Speaking Lab reserves the right to seek full compensation for any pre-arranged travel expenses incurred.

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By booking our services, clients agree to abide by the terms outlined in this Reservation, Cancellation, and Rescheduling Policy. We appreciate your understanding and cooperation. If you have any questions or concerns, please contact us.